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Return Policy

 

Customers who have shopped with us return to shop because they know our standards of service are high. Please understand we cannot be responsible if we are given incorrect delivery addresses or for delays due to inclement weather. 

 

Be assured, customer satisfaction is our primary goal. In fact, pleasing customers is our greatest motivation. If you are not completely satisfied with our products, our shipping, or our service, we will do everything possible to make things right so you come back.

 

How to avoid problems?

 

If you are ordering any perishable products make sure to select the correct delivery options.

 

If you are ordering for an urgent deadline, make sure to note the details in the comment field at checkout and select the correct delivery option.

 

In fact, use the comment field at checkout to communicate any special requirements or concerns about your order.

 

Read our FAQ pages for more information on perishable products and selecting the correct delivery option.

 

How to handle problems?

 

If your delivery box appears damaged or stained, either refuse the delivery or note same at signature. Inspect the shipment, contact us immediately and we will work with you.

© 2006-2008 The Swiss Bakery ®

Privacy Policy | Return Policy | Shipping Policy and FAQ